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| Deposit |
| A deposit of 25% (non-refundable) is required to secure your booking. Once the deposit has been received your decorations &/or party hire is confirmed. |
| Bookings |
| Tentative bookings are valid for 14 days only, which by then a minimum 25% deposit must be made to confirm the booking . |
| Security Bond |
| Is required for any hire booking & is calculated on the final charge. This will be refunded upon return of goods as long as goods are in order without breakages or loss or damage to the goods. |
| Cancellation |
| In the event of a confirmed booking being cancelled, notice in writing must be forwarded to the office. If event is cancelled within 1 month of the event the deposit is forfeited. |
| Terms of Payment |
| Payment can be made Visa, Mastercard either in person or by phone or can be deposited into our account. Call office for details. Final payment must be made 1 week before the event. |
| Return of Goods |
| All items must be returned within 48hrs of function. |
| Pick Up & Delivery |
| Goods can be collected up to 2 days prior to event. Delivery will be charged at time of booking. Delivery charge will be charged subject to distance travelled. |
| Damaged, Unaccounted & Non-Returned Items |
| All goods hired by client must be returned in full, undamaged & accounted for. The client who confirmed the booking is responsible for any damaged or missing items. The cost of replacement is calculated on replacement value. If the value is greater that the security deposit an invoice for charges will be issued. |
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